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Our standard MOQ is 5,000 pieces per color/design for latex balloons and 1,000 pieces for foil balloons. For custom printed balloons, the MOQ starts at 10,000 pieces. We can discuss flexible arrangements for first-time orders.

Standard shipping takes 15-25 business days by sea and 5-7 days by air. Express shipping options are available for urgent orders. Delivery times may vary based on destination and customs clearance.

Yes! We offer full custom printing services including logo printing, custom colors, and special shapes. Our design team can help you create the perfect balloon for your brand or event.

We hold ISO 9001:2015, EN71 (European toy safety), ASTM F963 (US toy safety), and SGS certifications. All our products undergo rigorous quality testing before shipment.

We accept T/T (bank transfer), PayPal, Western Union, and L/C for large orders. Standard terms are 30% deposit with balance before shipment. We can discuss other arrangements for established customers.

Absolutely. We provide full OEM and ODM services including custom packaging, private labeling, and product development. Our R&D team can work with you to create unique balloon products.

We offer a quality guarantee on all products. If you receive defective items, we will replace them free of charge or provide a refund. Claims must be filed within 7 days of receiving the goods with photo evidence.

Yes, we encourage sample orders. Sample fees vary by product type and are typically refundable upon placing a bulk order. Standard samples ship within 3-5 business days.