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Our standard MOQ is 5,000 pieces per color/design for latex balloons and 1,000 pieces for foil balloons. For custom printed balloons, the MOQ starts at 10,000 pieces. We can discuss flexible arrangements for first-time orders.

Standard shipping takes 15-25 business days by sea and 5-7 days by air. Express shipping options are available for urgent orders. Delivery times may vary based on destination and customs clearance.

Yes! We offer full custom printing services including logo printing, custom colors, and special shapes. Our design team can help you create the perfect balloon for your brand or event.

Our balloon supply process is aligned with BSCI, EN71, CE, and ISO standards. We run quality inspections for safe international wholesale orders, including material checks, in-process inspections, final performance testing, and export-ready packaging review. Certification documents are available from Support > Download.

We support T/T bank transfer to our company account, PayPal, XTransfer, and WorldFirst. You can submit an inquiry on our website first. After we confirm the quotation, products, quantity, shipping cost, and payment terms, you can return to the website to create the order and complete payment through the agreed secure channel. This keeps the inquiry, order details, and payment record traceable and safer for both sides.

Absolutely. We provide full OEM and ODM services including custom packaging, private labeling, and product development. Our R&D team can work with you to create unique balloon products.

We offer a quality guarantee on all products. If you receive defective items, we will replace them free of charge or provide a refund. Claims must be filed within 7 days of receiving the goods with photo evidence.

Yes, we encourage sample orders. Sample fees vary by product type and are typically refundable upon placing a bulk order. Standard samples ship within 3-5 business days.